For over 25 years, Moneypenny has been redefining the way businesses communicate, blending brilliant people with technology seamlessly to deliver outstanding customer experiences. In 2020, we proudly welcomed VoiceNation into the Moneypenny fold, bringing together two brands that share a genuine passion for service excellence. Now, as we celebrate Moneypenny’s 25th anniversary, we’re taking the next exciting step: fully transitioning VoiceNation to Moneypenny.
Our decision to become one brand
This transition is about simplifying, strengthening, and uniting our offering under one trusted, global brand. VoiceNation and Moneypenny have been based under one roof in Atlanta, GA since 2021, with the same incredible people delivering our range of answering solutions across both brands. Bringing everything under one identity will ensure a seamless experience for our clients and people alike.
As Richard Culberson, CEO of Moneypenny North America, explains:
“At the heart of this transition is our unwavering commitment to our people and our clients. Our team is what makes us different, and by fully uniting as Moneypenny, we’re ensuring they have the support, resources, and opportunities to thrive. We’re bringing everything under one trusted name, reinforcing our position as the leading provider of customer conversations worldwide.”
A continued focus on growth and opportunity
As we move forward together as one brand, we will continue to:
- Expand our service offerings to provide even more ways to support new and existing clients.
- Invest in innovation including our evolving AI technology platform to enhance the efficiency and effectiveness of our services.
- Create opportunities for our people by ensuring Moneypenny remains a fantastic place to work for all.
Jesper With-Fogstrup, Group CEO of Moneypenny, adds:
“This transition isn’t just a rebrand; it’s a strategic step forward with the focus on supporting our people. We know that when we invest in them, they create exceptional experiences for our clients. By fully uniting as Moneypenny, we’re creating a stronger, more cohesive service offering. I’m confident this will solidify our global position and further elevate the exceptional service we deliver to clients every day.”
An exciting time for us all
By fully embracing one unified brand, we’re setting the stage for even bigger and better things – ensuring businesses across the US and beyond continue to benefit from our award-winning customer service.
To our clients, team members, and partners – thank you for being part of this journey.
If you have any questions about the transition or how Moneypenny can support your business, don’t hesitate to get in touch on 866.202.0005 or [email protected] We’re here to help.
